Taking Care of the Compassionate Care Team: Conversations about Moral Distress and Moral Injury

Sponsor: National Association of Community Health Centers

Presenter: Gerri Lamb, PhD, RN, FAAN, Professor and Director of the Center of Advancing Interprofessional Practice, Education & Research (CAIPER), Arizona State University

Target Audience: This activity is designed for all members of primary care teams including physicians, nurses, nurse practitioners, physician assistants, pharmacists, social workers, behavioral health providers, care coordinators, navigators, front office team members, medical assistants, community workers, and others.

Webinar DescriptionPrimary care teams experience significant stress when they are not able to provide the care to patients as they believe they should. Moral distress, knowing the right thing to do but not being able to do it, contributes to burnout, now estimated to affect between one-third to one-half of physicians and nurses in the U.S. Members of primary care teams are in the best position to recognize early signs and symptoms of moral distress in each other and take effective action to prevent and/or reduce its impacts which can be considerable. It is essential that all team members understand the clinical situations that may trigger moral distress, are able to initiate conversations about it and are prepared to step in and offer support.

Educational Objectives: 

At the conclusion of this activity, learners should be able to:

  • Describe the common signs and symptoms associated with moral distress and moral injury
  • Identify clinical situations that can trigger moral distress and moral injury in primary care practices
  • List five strategies members of primary care teams can use to prevent and ameliorate moral distress and moral injury in team members

How to obtain your Certificate of Completion:

Thank you for viewing our archived webinar. In order to document your participation in the training, please follow the steps below to obtain your Certificate of Completion.

  1. View the recorded webinar and return to the web page that lists the webinar recording link. By viewing the full presentation it will unlock and allow you to proceed to the evaluation.
  2. Click "Evaluation" and answer the questions to the best of your ability.  Upon completion, you will receive a verification code on the last page of the survey. 
  3. You will then return to web page and paste the verification code into its designated component.  This will unlock and allow you to claim your Certificate of Completion.
  4. You will then have access to your Certificate of Completion. 
  5. If you have any questions or you do not receive your certificate, please email pcss@aaap.org or call (855) 227-2776.

Note: This archive webinar is not designated for AMA PRA Category 1 Credit™.

Support for the Program: 

Funding for this initiative was made possible (in part) by grant no. 1H79TI081968 from SAMHSA. The views expressed in written conference materials or publications and by speakers and moderators do not necessarily reflect the official policies of the Department of Health and Human Services; nor does mention of trade names, commercial practices, or organizations imply endorsement by the U.S. Government.

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